Blink Digital | Intelligent Technology for New Age Customer

Services

UX Research

A comprehensive research and study on customer’s end to end interaction with the brand, that delivers recommendations and UX designs that meet the customers of today.

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CX Transformation Program

A CX Program enhancement that is led by a senior Blink CX expert that will identify the XM potential of the organisation and the path to achieve it.

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Voice of the Customer

A Blink CX discovery and design workshop that works with the organisations’ marketing, sales, and operations teams to enhance the overall relationships with the customers.

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Voice of the Employee

A CX guided discovery workshop that designs surveys the provides the right datasets from employee feedback assessing different areas of the work environment.

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Data Science Consultation

A consultation service offered as a collaboration with our in-house data science professionals with domain experts on particular fields.

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Data Visualization and Data Science Workshop

A hands-on workshop that enables participants to maximize the use of their data for operations or communication.

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Custom Mobile & Web Development

A development service for enhancing user experience by building technologies in different platforms.

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CX Platform Implementation & Integration

Making sure that you make use of our partner CX Platforms to its best extent. We enable people to use the platform and configure them in the future.

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AI Custom Application Development

A development package for building machine learning pipeline built for continuous ML process.

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Chatbot Development

Conversation flow design and development through chatbot platform of client’s choice to support Conversational AI needs for enhanced CX.

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