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An inside look at how CX will define 2021 business success in the Philippines

Blink CX talked to an industry expert in the region to give you an insight on how Customer Experiences (CX) can influence your business success and the current CX landscape in the Philippines (in the region and globally). Moreover, how you can start implementing good CX practice in your organization. “The state of customer experience … Read moreAn inside look at how CX will define 2021 business success in the Philippines

Have You Heard of Beacon Technology? | Blink – A Customer Experience Company

If you are running a business or part of an enterprise you have probably heard of this innovation. From a technology standpoint, beacon acts literally like a “beacon of light” though instead of a lighthouse emitting light into the ocean, it’s a small Bluetooth radio transmitter. This tiny device combined with other technologies can absolutely … Read moreHave You Heard of Beacon Technology? | Blink – A Customer Experience Company

A Compelling Read on People Buying Experiences and Not Products | Blink – A Customer Experience Company

When reading is the name of the game, your folks at Blink are always on the look out. We are running an internal group called Take a Moment to Blink and share daily posts from audiobooks, videos, memes, and articles about customer experience using Slack. Goal is to inspire our team to learn more about … Read moreA Compelling Read on People Buying Experiences and Not Products | Blink – A Customer Experience Company