Blink is happy to have you here
"We, at Blink, specialize in helping organizations achieve a ‘customer-first’ agenda to drive desired financial and operational outcomes using CX Advisory services, Data Science, and global CX technology platforms."
Darwin Jacquez, COO / VP For Sales And Marketing
Company Overview
BlinkCX is a customer experience company focused on doing research, implementing and developing products relating to CX and data science.
BlinkCX is part of an innovative group of companies seeking to help enterprises with their end to end needs.
Mission
BlinkCX helps companies succeed by giving leaders data-driven and actionable insights on how to improve their customer experience.
We specialize in helping organizations achieve a ‘customer first’ agenda to drive desired financial and operational outcomes.
Vision
To help you maximize the value from your CX technology investments at every step of the lifecycle and accelerate your success.
BLINK CX SERVICES
CX Strategy
We help you maximize your CX investments by kicking off right. By doing research and iterative studies, you could be sure that progress is in the right direction. Customers comes first and the priority for the beginning of the journey is to eliminate as much assumptions as possible.
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Contact Center
Maintaining a healthy customer relationship should be delightful for both the end-users and the support agents of the business alike. The right platform enables customers to reach out through flexible channels while also empowering their agents about all the information they need to help.
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Customer Insights
There is no doubt that customer feedback through surveys and forms are key towards understanding how to improve your customers experience. The right infrastructure and mindset should allow organizations to be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.
LEARN MORELeadership Board
Alexander Benavidez
President & CEO
Jo Benavidez
CFO
Darwin Jacquez
COO / VP For Sales And Marketing
Kevin Rotairo
Head of Innovations
Mari Klaire Filio
Sales Manager
John Paul Rallos
Experience Management Head
We are part of a bigger and more exciting group
We provide our customers with sustainable growth by systematizing the fundamental aspects of their business to increase operational efficiencies, reduce errors, make data-driven business decisions, and improve operational performance. We do this by implementing proven, time-tested on-premise and on cloud ERP systems powered by intelligent technologies such as IoT, Machine Learning, Artificial Intelligence, and Computer Vision.
VISIT WEBSITECentric Group is known for providing a comprehensive portfolio of technology services that help enterprises maximize their IT investments from security, identity and access management and administration to infrastructure consulting.
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